FAQs – Purity Lift

1. Online Booking: Visit our website and navigate to the "Book Now" section. Select the service you desire, choose your preferred date and time, and follow the prompts to complete your booking. It's quick, easy, and available 24/7.

2. Contact Us: Alternatively, you can give us a call at 714-900-3868 during our business hours. Our friendly team will be happy to assist you in scheduling your appointment and answering any questions you may have.
You can reschedule your appointment ONCE within 24 hours without losing deposit and appointment must be rescheduled within 1 week period to accommodate other clients. Same day cancellation, you will need to send another deposit to book a different day.
To secure your appointment and guarantee availability, we require a deposit of $50 for all bookings. This deposit will be deducted from the total cost of your service on the day of your appointment. Please note that deposits are non-refundable and are required to confirm your reservation. We appreciate your understanding and cooperation in this matter. If you have any further questions regarding deposits or our booking policies, please don't hesitate to contact us.

Eyelash extensions add individual lashes to your natural ones for length and volume. Lash lifts curl your natural lashes for a fuller look without adding extensions.
Eyelash extensions last 2-4 weeks, with touch-ups every 1-2 weeks. Semi-permanent makeup lasts 1-3 years, with occasional touch-ups.
Yes, we offer touch-ups for both. Eyelash extensions need touch-ups every 2-3 weeks, while semi-permanent makeup may require occasional touch-ups to maintain the look.

Our lash growth serum and lash shampoo contain carefully selected ingredients to promote healthy lashes. For specific ingredient information, please refer to the product page.
For detailed usage instructions, please refer to the "How to use" section on the product label or visit the product page on our website.
Yes, all our products are cruelty-free and not tested on animals. You can shop with confidence knowing our commitment to ethical practices.

After treatment, avoid getting lashes/brows wet for 24 hours and refrain from using oil-based products.

1. For Appointment Clients:
We accept payment for appointments via cash, credit/debit cards and Zelle or Venmo
2. For Online Product Purchases:
For online product purchases, we accept payment via credit/debit cards, PayPal, and other secure online payment methods.

For information on modifying or canceling orders, please refer to our refund policy on our website.

Due to sanitary reasons, we do not accept returns or exchanges on any opened or used products, including lash growth serum and lash shampoo. For details on our return or exchange policy, please refer to our refund policy on our website.

Lash Serum